Find out What’s Working.....
Directly from Shop Owners Making It Work!

Thursday, September 9
4pm-8pm

What’s Working - It's Your Turn
Dennis Madden and Rodger Bland
Get up to speed with the latest data and research conducted on your behalf by your trade Association. Dennis and Rodger will set the tables for what is guaranteed to be a true and positive turning point in your business! This year – it’s Your turn.

Modernize Your Shop with a Complete Make Over
Kit Lindsay
Follow Kit’s journey through before and after photos and discussion as he transforms his old shop into a newly renovated professional building attracting new customers and impressing old ones. "I demand top dollar for my units, so I figured I should look top dollar too." says Kit. Kit will explain the ups and downs of his project; what to look out for, and what to expect. If you have been thinking about modernizing your shop, you won’t want to miss the bonus session at this year’s What’s Working Summit.

Friday, September 10
8am-12pm

Attitude Adjustment
Maylan Newton
Creating and maintaining the proper attitude is essential in today’s stressful business climate. Keeping you and your staff in the right attitude is 99% of your potential success in business and life=Find out how with Maylan on Friday morning.

Goal Setting and Planning for a Successful Future
Maylan Newton
If you don’t know where you’re going, chances are you will get there! Learn firsthand from shop owners and our business experts on how to set and achieve workable plans that finally get you the success your hard work has always deserved.

Saturday, September 11
1pm-5pm

Putting the Right Processes into the Right Systems
Danny Sanchez
Are you running your business, or is the business running you? Chances are, you already know the answer to that question! There is a simple way to evaluate your current processes and systems and determine if they are working for you and your shop - find out how in this remarkable session guaranteed to change your business for the better - forever! 　

Finding, Keeping and Training the Right People
Bob Spitz
The title of this session says it all, but saying it and doing provide truly different outcomes. Discover key indicators of identifying, securing and training these individuals - and watch your business soar. A key ingredient in any successful shop always contains the right people!

Sunday, September 12
8am-12pm

Pull the TriggerDennis Madden and the Summit Facilitators
Once you know where you want your business to be, then focus your sights and pull-the-trigger!

What Working Breakfast Sponsored by: