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ATRA News: Online Articles

GM recalls Cruzes over steering shaft, transmission issues

Thursday, May 05, 2011   (0 Comments)
Posted by: Ron Brattin
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GM recalls Cruzes over steering shaft, transmission issues

WASHINGTON -- Chevrolet's best-selling car, the Cruze, is being recalled over issues related to the steering shaft and automatic transmission, General Motors said Wednesday.All Cruzes in the U.S. and Canada, about 154,000 cars, are included in the recall to inspect for proper installation of the steering shaft. Those with automatic transmissions will also be inspected for a second problem, which can result in drivers believing they are in a different gear than is actually engaged.All the vehicles involved were built at GM's plant in Lordstown, Ohio. Not all the cars have been sold, and those at dealerships will also be inspected for the two defects.GM spokesman Alan Adler told the Free Press that roughly 30% to 40% of the cars affected were still in the pipeline, either at the plant, en route to dealers or in dealer lots.Adler said the company received a report from a Cruze driver whose steering malfunctioned in a parking lot, and began looking through warranty repair claims. It discovered at least two similar cases.The second issue -- related to the Cruze transmission -- also came to light after some consumer complaints and warranty issues were identified by GM.Adler acknowledged that GM did not want to take any chances of alienating customers -- almost a third of them new to GM -- who have been flocking to the Cruze."The Cruze is very important to us," Adler said.He said GM initiated the recall on its own, not in response to a request from the National Highway Traffic Safety Administration -- as is generally the case.In April, Chevrolet sold 25,160 Cruzes in the U.S. -- making it the sixth best-selling car or truck.GM said it was not aware of any crashes or injuries related to the issues.The company's vice president of global quality, Terry Woychowski, said in a statement that he visited the Lordstown plant this week and was confident GM had "made the necessary process changes so neither of these conditions happens again."









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