The Golden Rule Warranty is a nationwide inter-shop warranty program for ATRA Rebuilder Members to offer warranties to the motoring public. By selecting to be an ATRA Rebuilder Member shop, you may issue warranties to your customers to give them peace of mind for the work done knowing it will be covered across the nation with the assistance of other ATRA Rebuilder Members.
To locate an ATRA Member shop that participates in our warranty program, use our Shop Finder feature.
The following warranty information is available for ATRA Rebuilder Members. Also listed below are local limited warranty and extended term warranty options to enhance your shop warranty options.
As of January 1, 2020, ATRA Rebuilder members may issue a Golden Rule warranty on remanufactured transmissions purchased by a qualified ATRA remanufacturer. The following is a list of qualified remanufactures. When using one of these remanufacturers please enter their REM-Code on the warranty form.
|AT-4257||All Trans Remanufacturing Transmissions||http://www.alltransremanufacturing.com|
|HA-2274||H&A Transmissions, Inc.||http://www.hnatrans.com|
|TI-1018||Transtar Industries Inc. #101||http://www.transtar1.com|
|WT-2340||Whatever It Takes||http://www.wittrans.com|
For questions or additional information call ATRA Membership services at (805) 604-2000 for assistance with the Golden Rule Warranty Program.
These step-by-step procedures will help you to gain an understanding of how the program works.
ATRA has created these diagnostic procedures for you to use prior to beginning any repairs on a warranty vehicle.
This is the official form for use between shops during the repair process. NOTE: This is the most important form to use for the Golden Rule process. By having an authorized signature on each step of the process ATRA guarantees payment for repairs performed.
All members are required to follow these minimum standards when repairing vehicles for their customers.
Stay on top of the latest updates and enhancements to the Golden Rule Warranty Procedure
Both printed and electronic PDF versions available.
Assign a number to your customer's warranty before you give them a copy of the warranty certificate to ensure they are covered if they have misplaced the original certificate.
Comprised of four ATRA Rebuilder Members and responsible for reviewing any Golden Rule disputes, complaints or claims.