Golden Rule Warranty

The Golden Rule Warranty is a nationwide inter-shop warranty program for ATRA Rebuilder Members to offer warranties to the motoring public. By selecting to be an ATRA Rebuilder Member shop, you may issue warranties to your customers to give them peace of mind for the work done knowing it will be covered across the nation with the assistance of other ATRA Rebuilder Members.

To locate an ATRA Member shop that participates in our warranty program, use our Shop Finder feature.

The following warranty information isavailable for ATRA Rebuilder Members. Also listed below are local limited warranty and extended term warranty options to enhance your shop warranty options.

For questions or additional information call ATRA Membership services at (805) 604-2000 for assistance with the Golden Rule Warranty Program.

 

  • Golden Rule Procedures

    These step-by-step procedures will help you to gain an understanding of how the program works.

  • Diagnostic Procedures

    ATRA has created these diagnostic procedures for you to use prior to beginning any repairs on a warranty vehicle.

  • Estimator Worksheet

    This is the official form for use between shops during the repair process. NOTE: This is the most important form to use for the Golden Rule process. By having an authorized signature on each step of the process ATRA guarantees payment for repairs performed.

  • Minimum Rebuild Standards

    All members are required to follow these minimum standards when repairing vehicles for their customers.

  • Announcements

    Stay on top of the latest updates and enhancements to the Golden Rule Warranty Procedure

  • Order Warranty Forms

    Both printed and electronic PDF versions available.

  • Assign Warranty Number

    Assign a number to your customer's warranty before you give them a copy of the warranty certificate to ensure they are covered if they have misplaced the original certificate.

  • Golden Rule Committee

    Comprised of four ATRA Rebuilder Members and responsible for reviewing any Golden Rule disputes, complaints or claims.

Member Toolbox

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