Technical Support

Technical Support is available to most of the member types available. Refer to the Chart of Benefits to determine if the member type you want is eligible.

Check out all of the benefits your business will receive as a member of ATRA.

ATRA's HotLine technicians are available from 5:30am – 3:30pm PST via phone, fax and email. (closed for lunch from 11:00am -12:00pm PST)

For information regarding Inspection Services Please click here.

Technical Support List

  • Expert Technical Support Through ATRA's Online Tech Repair Center

    (members-only access)

    • Knowledge Base-quickly search more than 35,000 technical documents containing fixes on today's current vehicles.
    • Submit your most challenging question directly to an ATRA expert
    • Search codes & definitions, diagnostics, wiring, cooling systems, the vehicle index and ratio charts and more
  • Access to Virtual Training Solutions

    • Video Training
  • Access to Motor's Online Transmission Service Information

    • Transmission application chart
    • Wire schematics
    • Diagnostic routines and service bulletins
    • Rebuild information and more
  • Access to Mitchell1 DIY

    • Wire schematics
    • Diagnostic routines
    • Rebuild information
    • Engine and emission systems and more
  • ATRA Technical Certification

    Prepare for and test your knowledge in the three areas of technical certification with an easy to follow study guide and become ATRA Certified. Online testing is available 24/7/365. Receive certification in all three areas and receive priorty placement with an ATRA Certified logo on the Shop Finder results page.

  • Fix-It Forum

    A discussion group specifically for technical discussions.

  • Access to Monthly Technical Bulletins online

    ATRA has been producing monthly technical bulletins since the 1980's. These favorites among the members include the latest technical fixes on vehicles your technicians are currently working on.

  • Access to Manufacturer Information

    Through ATRA's technicians you have access to insustry repair services for all of the manufacturer's web sites.

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